Privacy Policy

Welcome to Music Store Kenya's Privacy Policy. This policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By accessing or using Music Store Kenya, you agree to the terms and conditions of this Privacy Policy.

1. Information We Collect

When you visit Music Store Kenya, we may collect certain information about you and your interactions with our website. This information may include:

• Your name, email address, and contact information provided during registration or when making a purchase.
• Payment information, such as credit card details, which are securely processed by our trusted third-party payment processors.
• Information about the products you browse, purchase, or show interest in.
• Any communication or correspondence you have with us, including emails or messages sent through our website.
• Information about your device, browser, and IP address for analytical and security purposes.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To process and fulfill your orders, including shipping and delivery.
• To provide customer support and respond to your inquiries or requests.
• To improve our website and services, and to personalize your experience.
• To send you promotional offers, updates, and newsletters, if you have opted-in to receive such communications.
• To enforce our policies and terms of service, and to prevent fraudulent or illegal activities.
• To analyze and track usage data, such as website traffic and user preferences, to improve our marketing and advertising efforts.

3. Sharing Your Information

As a multi-vendor platform, Music Store Kenya may share your personal information with third-party sellers in order to facilitate your transactions. However, we will only share the necessary information required to complete your purchase and provide the requested services.

We may also share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

In certain circumstances, we may be required to disclose your personal information to comply with legal obligations, enforce our policies, or protect the rights, property, or safety of Music Store Kenya, our users, or others.

4. Security of Your Information

At Music Store Kenya, we take the security of your personal information seriously. We implement industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Choices and Rights

You have the right to access, update, or delete your personal information stored on Music Store Kenya. You can do this by logging into your account or contacting our customer support team. Please note that we may retain certain information as required by law or for legitimate business purposes.

If you no longer wish to receive promotional emails or newsletters from us, you can opt-out by following the unsubscribe instructions provided in the email or by contacting us directly.

6. Children's Privacy

Music Store Kenya does not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under the age of 16 without verification of parental consent, we will take steps to remove that information from our servers.

7. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. Any changes we make will be posted on this page, and the revised date will be indicated at the top of the policy. We encourage you to review this Privacy Policy periodically for any updates or changes.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or the practices of Music Store Kenya, please contact us at info@musicstorekenya.com.